{"id":12929,"date":"2024-09-14T19:41:26","date_gmt":"2024-09-14T17:41:26","guid":{"rendered":"https:\/\/profesordefrancesenmadrid.com\/?p=12929"},"modified":"2024-09-24T20:02:28","modified_gmt":"2024-09-24T18:02:28","slug":"conseils-pour-la-redaction-de-mails-en-francais","status":"publish","type":"post","link":"https:\/\/profesordefrancesenmadrid.com\/index.php\/2024\/09\/14\/conseils-pour-la-redaction-de-mails-en-francais\/","title":{"rendered":"Conseils pour la r\u00e9daction de mails en fran\u00e7ais"},"content":{"rendered":"\n
    \n
  1. Choisir le bon terme : mail, e-mail, courriel, etc.<\/strong><\/li>\n<\/ol>\n\n\n\n

    Utilisez “mail” ou “e-mail” dans un contexte courant, car ce sont les termes les plus fr\u00e9quemment employ\u00e9s.<\/p>\n\n\n\n

    “Courriel” est plus formel, surtout utilis\u00e9 dans un cadre francophone, mais moins commun.<\/p>\n\n\n\n

    \n\n\n\n
      \n
    1. Soignez le champ “Objet”<\/strong><\/li>\n<\/ol>\n\n\n\n

      L’objet doit \u00eatre clair et pr\u00e9cis, indiquant directement l’essentiel du message.<\/p>\n\n\n\n

      Exemple : \u00ab R\u00e9union commerciaux zone sud le 12\/02 \u00bb<\/p>\n\n\n\n

      \u00c9vitez les suites de r\u00e9ponses multiples (RE:RE:RE:). Prenez soin de r\u00e9ajuster l\u2019objet pour refl\u00e9ter le contenu du mail, surtout si la discussion \u00e9volue.<\/p>\n\n\n\n

      Exemple : \u00ab RE : Confirmation de la r\u00e9union commerciale du 12\/02 \u00bb<\/p>\n\n\n\n

      \n\n\n\n
        \n
      1. Bien d\u00e9buter un e-mail<\/strong><\/li>\n<\/ol>\n\n\n\n

        Pour une premi\u00e8re prise de contact ou un mail formel, utilisez des formules comme :
        “Cher Monsieur\/Madame”, “Monsieur\/Madame (Nom)”<\/p>\n\n\n\n

        “Bonjour” est acceptable dans un contexte plus d\u00e9tendu ou avec des coll\u00e8gues proches.<\/p>\n\n\n\n

        \n\n\n\n
          \n
        1. Pas d\u2019abr\u00e9viations dans les mails formels<\/strong><\/li>\n<\/ol>\n\n\n\n

          \u00c9vitez les abr\u00e9viations comme “resto” pour “restaurant”.<\/p>\n\n\n\n

          Toutefois, certaines abr\u00e9viations standards sont accept\u00e9es dans des \u00e9changes informels ou entre coll\u00e8gues, comme :<\/p>\n\n\n\n

          FYI (Pour votre information)
          ASAP (D\u00e8s que possible)
          PJ (Pi\u00e8ce jointe)<\/p>\n\n\n\n

          \n\n\n\n
            \n
          1. Pas de smileys ni d\u2019\u00e9motic\u00f4nes<\/strong><\/li>\n<\/ol>\n\n\n\n

            Les smileys sont \u00e0 proscrire dans les \u00e9changes professionnels \u00e0 moins que le cadre soit d\u00e9tendu ou informel.<\/p>\n\n\n\n

            \n\n\n\n
              \n
            1. \u00c9vitez les fautes d\u2019orthographe<\/strong><\/li>\n<\/ol>\n\n\n\n

              Si vous avez des doutes, r\u00e9digez votre mail dans un logiciel comme Word pour une correction automatique.<\/p>\n\n\n\n

              Relisez-vous et n\u2019h\u00e9sitez pas \u00e0 demander \u00e0 un coll\u00e8gue de v\u00e9rifier si besoin.<\/p>\n\n\n

              \n
              \"Ma\u00eetrisez<\/a>
              Cliquer sur l’image pour consulter l’article et les exercices sur les accents pour le mail en fran\u00e7ais<\/strong><\/figcaption><\/figure>\n<\/div>\n\n\n
              \n\n\n\n
                \n
              1. Pr\u00e9f\u00e9rez les phrases courtes et claires<\/strong><\/li>\n<\/ol>\n\n\n\n

                Des phrases concises, bien reli\u00e9es par des connecteurs logiques (de plus, ainsi, toutefois, etc.) facilitent la compr\u00e9hension.<\/p>\n\n\n\n

                Cela aide \u00e9galement \u00e0 garder le destinataire engag\u00e9.<\/p>\n\n\n

                Les connecteurs logiques les plus courants :<\/strong><\/p>\n\n\n

                Concession et opposition<\/strong><\/td>Cause<\/strong><\/td>Cons\u00e9quence<\/strong><\/td>But<\/strong><\/td>Hypoth\u00e8se (condition)<\/strong><\/td><\/tr>
                Mais<\/td>Parce que<\/td>Alors<\/td>Afin de (+ infinitif)<\/td>Si<\/td><\/tr>
                Pourtant<\/td>Car<\/td>Donc<\/td>Afin que (+ subjonctif)<\/td>En cas de (+ nom)<\/td><\/tr>
                Cependant<\/td>Comme<\/td>C’est pour cela \/ \u00e7a que<\/td>Pour (+ infinitif)<\/td>Dans le cas o\u00f9 (+ subjonctif)<\/td><\/tr>
                Malgr\u00e9 (+ nom)<\/td>Puisque (cause connue)<\/td>C’est pourquoi \/ Voil\u00e0 pourquoi<\/td>Pour que (+ subjonctif)<\/td><\/td><\/tr>
                Bien que (+ subjonctif)<\/td>Gr\u00e2ce \u00e0 (+ nom – positif)<\/td>Par cons\u00e9quent<\/td><\/td><\/td><\/tr>
                Quand m\u00eame<\/td>\u00c0 cause de (+ nom – n\u00e9gatif)<\/td><\/td><\/td><\/td><\/tr>
                Au contraire<\/td><\/td><\/td><\/td><\/td><\/tr>
                Alors que<\/td><\/td><\/td><\/td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n
                \n
                \"Ma\u00eetrisez<\/a>
                Cliquer sur l’image pour consulter l’article et les exercices sur les connecteurs logiques pour le mail<\/strong><\/figcaption><\/figure>\n<\/div>\n\n\n
                \n\n\n\n
                  \n
                1. Structurez votre e-mail avec un plan<\/strong><\/li>\n<\/ol>\n\n\n\n

                  Introduction : Une ligne pour introduire l’objet du mail.
                  Exemple : \u00ab Suite \u00e0 notre entretien t\u00e9l\u00e9phonique\u2026 \u00bb<\/p>\n\n\n\n

                  D\u00e9veloppement : Organisez les points importants sous des sous-titres.
                  Exemple :
                  Commande : La commande sera exp\u00e9di\u00e9e le 3 mars.
                  Assurance : L\u2019assurance est couverte par\u2026<\/p>\n\n\n\n

                  Conclusion : Une phrase simple de cl\u00f4ture.
                  Exemple : \u00ab Je vous remercie par avance pour votre retour. \u00bb<\/p>\n\n\n

                  \n
                  \"R\u00e9pondre<\/a>
                  Cliquer sur l’image pour consulter l’article sur bien r\u00e9pondre \u00e0 un mail en fran\u00e7ais<\/a><\/strong><\/figcaption><\/figure>\n<\/div>\n\n\n
                  \n\n\n\n
                    \n
                  1. Adaptez-vous au ton de votre interlocuteur<\/strong><\/li>\n<\/ol>\n\n\n\n

                    Reprenez les termes et expressions utilis\u00e9s par la personne dans son mail initial, cela montre que vous avez bien pris en compte sa demande.<\/p>\n\n\n\n

                    Exemple :
                    Question : \u00ab J\u2019aimerais conna\u00eetre les tarifs de la saison 2024-2025. \u00bb
                    R\u00e9ponse : \u00ab Les tarifs de la saison 2024-2025 sont\u2026 \u00bb<\/p>\n\n\n

                    \n
                    \"\u00c9crire<\/a>
                    Cliquer sur l’image pour consulter l’article et les exercices sur les verbes du mail<\/strong><\/figcaption><\/figure>\n<\/div>\n\n\n
                    \n\n\n\n
                      \n
                    1. Mod\u00e9rez les signes de ponctuation<\/strong><\/li>\n<\/ol>\n\n\n\n

                      \u00c9vitez les points d\u2019exclamation, les points de suspension et les majuscules (sauf pour des informations importantes).<\/p>\n\n\n\n

                      Les couleurs doivent rester sobres ; pr\u00e9f\u00e9rez le gras pour souligner, et \u00e9vitez le rouge.<\/p>\n\n\n\n

                      \n\n\n\n
                        \n
                      1. La fin du mail<\/strong><\/li>\n<\/ol>\n\n\n\n

                        Les formules de politesse \u00e0 privil\u00e9gier sont :<\/p>\n\n\n\n

                        “Cordialement”
                        “Bien cordialement”
                        “Bonne r\u00e9ception” (pour l’envoi d’un document)<\/p>\n\n\n\n

                        Pour les mails plus formels, vous pouvez utiliser : “Je vous prie d\u2019agr\u00e9er, [Madame\/Monsieur], l\u2019expression de mes salutations distingu\u00e9es.”<\/p>\n\n\n\n

                        \n\n\n
                        \n
                        \"S\u00e9ries<\/a>
                        Cliquer sur l’image pour consulter la s\u00e9rie d’exercices sur les mails en fran\u00e7ais<\/strong><\/figcaption><\/figure>\n<\/div>\n\n\n
                        \n\n\n

                        + de Fran\u00e7ais professionnel<\/strong><\/a><\/h3>\n\n\n
                        \n","protected":false},"excerpt":{"rendered":"

                        Conseils g\u00e9n\u00e9raux et exercices d\u00e9di\u00e9s pour la r\u00e9daction en fran\u00e7ais de mails professionnels clairs et efficaces.<\/p>\n","protected":false},"author":3,"featured_media":12934,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[73,353],"tags":[354],"class_list":["post-12929","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aprender","category-francais-professionnel","tag-le-mail-en-francais"],"yoast_head":"\nConseils pour la r\u00e9daction de mails en fran\u00e7ais - Ludovic Pedrocchi - 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